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Be a part of a disruptive team and embark on a journey of growth. Please send your resume to careers@nuacem.com
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Technical Lead Architect

Full-time | Hyderabad

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Senior Machine Learning Engineer

Full-time | Hyderabad

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Conversational AI Developer

Full-time | Hyderabad

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Frontend Developer

Full-time | Hyderabad

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Backend Developer

Full-time | Hyderabad

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Product Manager

Full-time | Hyderabad

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Digital Marketing Specialist

Full-time | Hyderabad

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UI/UX Designer

Full-time | Hyderabad

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Content Writer

Full-time | Hyderabad

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Sr. Solutions Specialist

Full-time | Hyderabad

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Sales Development Representative

Full-time | Hyderabad

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Director Sales & Marketing

Full-time | Hyderabad

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Sr. Customer Success Manager

Full-time | Hyderabad

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Technical Presales Consultant

Full-time | Hyderabad

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Technical Project Manager

Full-time | Hyderabad

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Senior Solutions Specialist

Full-time
Bangalore | Delhi | Mumbai

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Sales Development Representative

Full-time
Bangalore | Delhi | Mumbai

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Director Sales & Marketing

Full-time
Bangalore | Delhi | Mumbai

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Technical Presales Consultant

Full-time
Bangalore | Delhi | Mumbai

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Learn Our Recruitment Process

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CV Submission

02

Phone Screening

03

Skill Assesment

04

Final Discussion

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For General Enquiry

  • Email : info@nuacem.com
  • Phone : +91 863 994 5832

For Sales

  • Email : sales@nuacem.com
  • Phone : +91 863 994 5832

Tresm Labs Private Limited
4th Floor, 9 Star Hills Sesh-Nag complex, Manikonda Main Road, Hyderabad – 500089 Telangana, India.

Contact

For General Enquiry

  • Email : info@nuacem.com
  • Phone : +91 863 994 5832

For Sales

  • Email : sales@nuacem.com
  • Phone : +91 863 994 5832

Be in the Know

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Technical Lead Architect

  • Hyderabad / Delhi / Mumbai / Bangalore

About Nuacem AI

At Nuacem, we thrive on helping you connect with your customers when, where, and how they desire. Using personalized and data-driven insights, businesses create the-game changing experiences that customers demand, and with Nuacem AI, you can too. We are the world’s first and only Cognitive Customer Engagement Cloud platform that can fully amplify customer experience on Text, Voice & Video leveraging proprietary and advanced Whitebox NLU Engine.

Job Summary

In this role, you will be leading technical design, development, and implementation of Nuacem AI’s conversational AI platform. You will coordinate with Lead backend and front-end developers, Lead NLP and Data Science Engineers, DevOps Engineers, Automation Test Leads and Architects, in a fast-moving, collaborative set up. Apply knowledge and expertise of deep learning technologies to improve our software prototypes and analytic models. In this role, you will also analyze the requirements and provide impact assessment for new features or bug fixes. You will perform low-level design and estimation and build and integrate complex software according to functional and technical design specifications

Responsibilities and Duties

  • Taking responsibility and convert architecture & feature requirements into code.
  • Should be a hands-on coder across full-stack development.
  • Ability to architect scalable and performance-oriented solutions based on the requirements.
  • Ensure that the latest technology standards and best practices are maintained across the organization.
  • Develop the vision and road map of the organization’s technology strategy.
  • Lead the architecture and execution of it.
  • Identify new technology trends and keep an eye on the consumer’s evolving behavior in Conversational AI space.
  • Work closely with Marketing, Business Development and Operations to define and deliver new products and enhancements.
  • Lead strategic planning and prioritization exercise across different functions for IT projects, resulting in visible milestones and delivery timelines.
  • Establish risk and governance processes. Ensure the safety and security of company data and user’s privacy information.
  • Manage and optimize infrastructure assets to satisfy internal financial targets
  • Develop, plan and control development and infrastructure related annual IT budget.

Required Experience and Qualifications

  • 5+ years of experience in delivering scalable complex technical products, which includes working in fast-paced startup(s).
  • Fin-Tech and/or AI / NLP domain experience would be highly appreciated, though not required.
  • Strong adherence to best practices and experience in implementation strategies.
  • Expertise in Python JavaScript and Node.js (Proficient with MEAN and MERN stack)
  • Hands-on experience in Node.JS / Express.JS / Hapi.js / Koa.js (or any other Web Framework), NoSQL DBs and Relational Database (preferably MySQL / PostgreSQL)
  • Ability to Architect Android and IOS applications
  • Hands-on experience in Jest or other Javascript testing frameworks
  • Strong understanding of systems using real-time interactions (web sockets, long-polling, server-sent events)
  • Design and implementation of low-latency, high-availability, and performance applications.
  • Implementation of security and data protection.
  • Experience managing multiple services and modules with distributed and scalable systems.
  • Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
  • Development experience in Enterprise SaaS product.
  • Experience working with clients to understand their requirements and implement optimal solutions
  • Proactive outlook for ways to make the solution better
  • Willingness to learn new technologies
  • Loves to work in a startup environment, learns quickly and takes responsibility.

Job Type

Full time

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Senior Machine Learning Engineer

  • Hyderabad

About Nuacem AI

At Nuacem, we thrive on helping you connect with your customers when, where, and how they desire. Using personalized and data-driven insights, businesses create the-game changing experiences that customers demand, and with Nuacem AI, you can too. We are the world’s first and only Cognitive Customer Engagement Cloud platform that can fully amplify customer experience on Text, Voice & Video leveraging proprietary and advanced Whitebox NLU Engine.

Job Summary

You will work with the Core Algorithms team at Nuacem AI to apply neural networks and advanced machine learning algorithms to enhance the natural language understanding and processing capabilities of our platform. Apply knowledge and expertise of deep learning technologies to improve our software prototypes and analytic models. Work with some of the best AI and Machine Learning Engineers and Data Scientists in the industry to understand and interpret end-user intent and respond back with precise answers to their questions.

Required Experience and Qualifications

  • 4-6 years experience in machine learning, large scale data processing, and analytics.
  • In-depth understanding of deep learning algorithms and workflows.
  • Strong background in algorithm development for mining patterns from large scale data.
  • Excellent understanding of key metrics that impact deep learning algorithms.
  • Expertise in common neural network architectures.
  • Strong ability to leverage complex technologies to solve real-world problems and consumer use cases.
  • Good communications skills.
  • Experience in Python and C/C++.
  • B.Tech or M.S. or Ph.D. in Computer Science, preferably with strong coursework in Artificial Intelligence.

Job Type

Full time

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Conversational AI Developer

  • Hyderabad

About Nuacem AI

At Nuacem, we thrive on helping you connect with your customers when, where, and how they desire. Using personalized and data-driven insights, businesses create the-game changing experiences that customers demand, and with Nuacem AI, you can too. We are the world’s first and only Cognitive Customer Engagement Cloud platform that can fully amplify customer experience on Text, Voice & Video leveraging proprietary and advanced Whitebox NLU Engine.

Job Summary

In this role, you will work with Naucem AI Customers and be responsible for building & designing conversational chatbots that can be directly deployed for usage by the large volume of customers. Prepare Chabot user flows, process flows and site maps to effectively communicate interaction and design ideas. The bots will be launched as conversational interfaces on their own website, Facebook Messenger, Kik, Skype, Slack, Telegram and SMS, or skill on Amazon Alexa or Google Home supported devices.

Responsibilities and Duties

  • Collaborating with cross-functional teams to define, design, and ship new Chatbots.
  • Analyze customer needs and design, document, test, and develop software as required to satisfy the functional and non-requirements.
  • Manages production support issues.
  • Completes agreed to work within established estimates and communicates status and issues promptly.
  • Development focused on Chatbot & AI projects.

Required Experience and Qualifications

  • B.Tech/BE/ME/MTech/ degree in Computer Science, Engineering or a related subject.
  • Proven working experience in software development (more than 2 years).
  • Knowledge of Chabot platforms and more than 6 months of working experience in the development of Chabot or other AI, machine learning, or NLP technologies.
  • Experience in API Management Solutions, with third-party libraries and APIs.
  • Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
  • Solid understanding of the full development lifecycle.
  • A strong foundation in enterprise application fundamentals such as data structures and object-oriented design is critical.

Job Type

Full time

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Frontend Developer

  • Hyderabad

About Nuacem

At Nuacem, we thrive on helping you connect with your customers when, where, and how they desire. Using personalized and data-driven insights, businesses create the-game changing experiences that customers demand, and with Nuacem AI, you can too. We are the world’s first and only Cognitive Customer Engagement Cloud platform that can fully amplify customer experience on Text, Voice & Video leveraging proprietary and advanced Whitebox NLU Engine.

Job Summary

In this role, you will be leading front-end technical design, development, and implementation of Nuacem AI’s conversational AI platform. You will coordinate with backend and front-end developers. In this role, you will also analyze the requirements and provide impact assessments for new features or bug fixes. You will perform low-level design and estimation and build and integrate complex software according to functional and technical design specifications.

Experience Range

  • 3-6 Years

Responsibilities and Duties

  • Builds software applications – Follows coding standards, builds appropriate deployment scripts.
  • Communicates continually with the project teams – Explains progress on the development effort
  • Assists in defining software architectures – Collaborates with leads and other team members to explore existing systems, determines areas of complexity, potential risks to successful implementation, and learns the application’s capabilities.

Required Experience and Qualifications

  • Strong expertise in using HTML5, Javascript, CSS/ Scss, AngularJs and Angular frameworks, ReactJs.
  • Strong expertise in defining / using custom HTML attributes, custom HTML directives
  • Strong expertise in JQuery Event API – Trigger Event, Create custom event, trigger event handlers.
  • Capable of providing one-line/ efficient solution for solving the tasks involving expensive DOM querying / DOM manipulation, by using CSS and JS.
  • JavaScript Object manipulation
  • Event Bubbling, Event propagation, Event delegation, Event cancellation concepts.
  • Strong analytical and problem-solving skills.
  • Expertise in single-page applications.
  • Design patterns.
  • Expertise in creating styles and efficient event binding techniques in Single page applications.
  • Understanding of HTTP Request payload, HTTP query strings, HTTP query parameter names, HTTP Response Headers.
  • Strong skills in using various CSS selectors, CSS pseudo classes.
  • Expertise in Bootstrap 3 CSS framework.

Job Type

Full time

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Backend Developer

  • Hyderabad

About Nuacem

At Nuacem, we thrive on helping you connect with your customers when, where, and how they desire. Using personalized and data-driven insights, businesses create the-game changing experiences that customers demand, and with Nuacem AI, you can too. We are the world’s first and only Cognitive Customer Engagement Cloud platform that can fully amplify customer experience on Text, Voice & Video leveraging proprietary and advanced Whitebox NLU Engine.

Job Summary

POSITION: SOFTWARE ENGINEER (Node Js)

Candidate is expected to be hands on in web services and server side experience.

You will be analyzing business requirements, interact with different business teams and will be a part of the solution design process. You will be working on Node.js and NOSQL etc. Will be a part of the core development team and will be responsible for developing server APIs/components. You will be a part of scaling applications and database infrastructure processes.

Experience Range

  • 2-4 Years

Responsibilities and Duties

  • Will work in high traffic / real-time Enterprise apps
  • Will be a part of Agile Methodologies, Design Patterns, and Software Revision Control Systems
  • Will gain experience in scaling applications and database infrastructure
  • Will work in a very innovative and creative environment

Must have Skills

  • Skillset should have few of the following Node.js, jQuery, Backbone, Underscore, Redis / CouchDB / MongoDB, Web Sockets
  • Knowledge on Linux / Unix flavours
  • Candidate must have hands on experience in server side programming independent of technology
  • Strong knowledge of code documentation and handover

Other skills

  • Experience with git version control system
  • Experience on open source contribution

Job Type

Full time

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Product Manager

  • Hyderabad

About Nuacem AI

At Nuacem, we thrive on helping you connect with your customers when, where, and how they desire. Using personalized and data-driven insights, businesses create the-game changing experiences that customers demand, and with Nuacem AI, you can too. We are the world’s first and only Cognitive Customer Engagement Cloud platform that can fully amplify customer experience on Text, Voice & Video leveraging proprietary and advanced Whitebox NLU Engine.

Job Summary

Naucem AI’s solution is used by large enterprises to launch smart chatbots for their end-customers. You will be responsible for the end-customer experience of bots launched by our enterprise customers. You will work with the Solution Engineering team to build bots and a team of Data Analysts to benchmark the accuracy of the bot. In addition, you will interface with the Solution Architecting team and the Customer Success team to communicate success metrics and KPIs to the customer.

Responsibilities and Duties

  • Define and drive Nuacem  product strategy based on the conversational AI landscape, competitive analysis, and customer needs.
  • Own the end-customer experience of chatbots built using Nuacem AI’s platform.
  • Work with Engineering to plan, execute and drive the roadmap for our platform.
  • Identify quarterly product objectives and key initiatives.
  • Ensure that bots launched for our enterprise customers meet Naucem AI’s quality and accuracy standards.
  • Work with the Solutions Architect team to spec out acceptance criteria for pilots and proof of concepts.
  • Interface with the Customer Success team to communicate bot metrics to the customer.
  • Work closely with both new and existing customers to understand their needs and translate them into product requirements.
  • Communicate issues and progress of Nuacem AI’s customer bots cross-functionally within the company.
  • Constantly evangelize the conversational AI vision, roadmap plans and product decisions to customers, partners and stakeholders are aligned and have context.

Required Experience and Qualifications

  • 2+ years experience in end to end product management with excellent product sense.
  • Experience with Contact Center products, Voice products.
  • Good problem solving and organization skills.
  • Excellent oral and written communication skills.
  • Driven, proactive and able to get things done.
  • B.Tech, MBA (preferred).

Job Type

Full time

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Digital Marketing Specialist

  • Hyderabad

About Nuacem AI

At Nuacem, we thrive on helping you connect with your customers when, where, and how they desire. Using personalized and data-driven insights, businesses create the-game changing experiences that customers demand, and with Nuacem AI, you can too. We are the world’s first and only Cognitive Customer Engagement Cloud platform that can fully amplify customer experience on Text, Voice & Video leveraging proprietary and advanced Whitebox NLU Engine.

Job Summary

In this role, as a Digital Marketing Manager you are responsible for developing and implementing strategies that promote a company or brand’s products. Have to manage various channels like social media networks, Google Ads, website content and email marketing to deliver a persuasive and cohesive marketing message to target audience.

Responsibilities and Duties

  • Do website audit and recommend a holistic architecture
  • Review and analyze the website traffic to gain meaningful insights
  • Lead the technical SEO and fix all issues of crawling and indexing
  • Collaborate with content team to prepare content calendar and manage the publishing targets
  • Strong understanding on Core Web Vitals, Sitemaps, Robots.txt
  • Strategize the link building and gain more authoritative links
  • Experience in Campaign Optimization like email marketing, social media, and display advertising campaigns. (Generating decisions, scaling up campaigns, etc.)
  • Experience in growth strategies and media planning & brand Uplift
  • Proven track record of successfully leading enterprise-level paid search accounts by supporting from media planning to execution
  • Strong hold on creating & implementing Search Install campaigns and build data-driven strategies to deliver consistent growth
  • Core understanding of Google tag manager conversions tracking and attribution modeling including pixel/tags creations, conversion setting, look back window, and custom variables
  • Optimize targeting according to changing search trends & handle client escalations
  • Good command over Google analytics, search, screaming frog, HubSpot, Hootsuite
  • Detailed understanding of marketing concepts & brand communications
  • Analyzing website and social media pages, then making recommendations for improvement
  • Gain and maintain the SERPs for targeted keywords
  • Meet the quarterly and yearly SEO traffic targets
  • Create weekly and monthly updates like SERP reports, traffic and leads analysis
  • Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs)

Required Skills

  • 3+ years of experience in Digital Marketing
  • Strong understanding of search engine algorithms and ranking methods
  • Experience with SEO industry programs, such as Google Analytics & Google Tag Manager
  • Proficiency in WordPress and in-depth experience with website analytics tools (e.g., Google Analytics, Google Tag Manager, SEM rush, Ahrefs, Screaming frog).
  • Experience in successfully developing and executing SEO campaigns, Google Ads, LinkedIn Ads.
  • Excellent data analysis and presentation skills.

Job Type

Full time

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UI UX Designer

  • Hyderabad

About Nuacem

At Nuacem, we thrive on helping you connect with your customers when, where, and how they desire. Using personalized and data-driven insights, businesses create the-game changing experiences that customers demand, and with Nuacem AI, you can too. We are the world’s first and only Cognitive Customer Engagement Cloud platform that can fully amplify customer experience on Text, Voice & Video leveraging proprietary and advanced Whitebox NLU Engine.

Job Summary

In this role, UI/UX designers are responsible for the design and implementation of all the experiences a user has when interacting with a digital tool, such as a website. UI UX designers create the user interface for an app, website, or other interactive media. Their work includes collaborating with product managers and engineers to gather requirements from users before designing requirements.

Responsibilities and Duties

  • Gather and evaluate user requirements in collaboration with product managers and engineers.
  • Design the visual style, interface, and interaction flow of applications and experiences.
  • Quickly and iteratively create interaction flows, wireframes, and visual design mock-ups throughout the design process.
  • Identify design problems and devise elegant solutions.
  • Develop and maintain detailed user-interface specifications and design patterns.
  • Developing product and/or service-related interaction designs, from early concepts and prototypes to production-ready solutions in close collaboration with the product, creatives, and other stakeholders.
  • Solid written and verbal communication skills with the ability to present a strong rationale for design decisions.

Required Experience and Qualification

  • 5+ Years of experience in UI/UX
  • Hands on experience of FIGMA, Adobe XD, Photoshop, Illustrator, Premiere and After Effects
  • Good knowledge of HTML, CSS, Bootstrap and JavaScript is a plus
  • Strong visual design skills and an excellent portfolio demonstrating these skills
  • Understanding of branding, brand design and marketing
  • Confident presentation skills and the ability to introduce new ideas with clarity
  • Must have a strong knowledge of design principles.

Job Type

Full time

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Content Writer

  • Hyderabad

About Nuacem

At Nuacem, we thrive on helping you connect with your customers when, where, and how they desire. Using personalized and data-driven insights, businesses create the-game changing experiences that customers demand, and with Nuacem AI, you can too. We are the world’s first and only Cognitive Customer Engagement Cloud platform that can fully amplify customer experience on Text, Voice & Video leveraging proprietary and advanced Whitebox NLU Engine.

Job Summary

In this role, Creating Content and revising content dynamically when required. Helping create style guides or suggesting changes to ensure content is consistent and clear. Working with a Digital marketing team to define their content needs. Conducting research on any given topic.

Responsibilities and Duties

  • Creating technical Content light-heartedly makes the audience easy to understand.
  • Conducting in-depth research on industry-related topics in order to develop original content.
  • Plan and execute content calendar for blogs and social media
  • Develop different content types regularly, including email, social media posts, blogs, Ebooks, and white papers.
  • Working closely with the digital team to come up with great content strategies
  • Assisting the marketing team in creating content for advertising campaigns
  • Proofreading content for errors and inconsistencies
  • Editing and polishing existing content to improve readability
  • Conducting keyword research and using SEO best practices to increase traffic to the company website
  • Creating compelling headlines and body copy that will capture the attention of the target audience
  • Coordinate with marketing and design teams to illustrate articles
  • Update website content as needed and Write regular content for social media which is engaging, interactive, and/or interesting.
  • Develop content that accurately reflects company ideals and vision.

Required Experience and Qualifications

  • 3+ years of experience in content creation
  • Excellent verbal and written communication skills
  • Excellent writing and editing skills in English
  • Work samples as a Content Writer, Copywriter, or similar role
  • Experience doing research using multiple sources
  • Familiarity with web publications
  • Excellent writing and editing skills in English
  • Hands-on experience with Content Management Systems (e.g. WordPress)
  • Ability to meet deadlines.
  • Knowledge of SEO- good to have
  • Create 100% genuine and error-less content

Job Type

Full time

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Senior Solutions Specialist

  • Hyderabad / Delhi / Mumbai / Bangalore

About Nuacem AI

At Nuacem, we thrive on helping you connect with your customers when, where, and how they desire. Using personalized and data-driven insights, businesses create the-game changing experiences that customers demand, and with Nuacem AI, you can too. We are the world’s first and only Cognitive Customer Engagement Cloud platform that can fully amplify customer experience on Text, Voice & Video leveraging proprietary and advanced Whitebox NLU Engine.

Job Summary

As Senior Solutions Specialist, you will work with the Naucem AI Customers to help them launch conversational interfaces on their own website, Facebook Messenger, Kik, Skype, Slack, Telegram and SMS, or skill on Amazon Alexa or Google Home supported devices.

Responsibilities and Duties

  • Provide technical support for pre and post-sales customer issues.
  • Build prototypes for demo and work with the Product/DevOps team to enhance/deploy to Production.
  • Train the customers to use the platform effectively.
  • Attend daily scrum meetings and Report on product performance.
  • Analyze Customer requirements and train/help them to debug/implement new use cases.
  • Analyze server logs to identify potential issues and work with developers (or customers) to fix.
  • Provide developers with feedback from customers and help identify new features/development areas.

Required Experience and Qualifications

  • Proven work experience as a Solutions Specialist or Technical Account Manager.
  • Solid technical/engineering background.
  • 3-4 years of experience with programming languages like Javascript, Python or Java.
  • Experience building quick prototypes for demo and PoC’s.
  • Familiarity with Agile Engineering processes and Issue tracking systems like JIRA.
  • Strong analytical & problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to grasp Customer requirements and suggest timely solutions.

Job Type

Full time

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Sales Development Representative

  • Hyderabad / Delhi / Mumbai / Bangalore

About Nuacem AI

At Nuacem, we thrive on helping you connect with your customers when, where, and how they desire. Using personalized and data-driven insights, businesses create the-game changing experiences that customers demand, and with Nuacem AI, you can too. We are the world’s first and only Cognitive Customer Engagement Cloud platform that can fully amplify customer experience on Text, Voice & Video leveraging proprietary and advanced Whitebox NLU Engine.

Job Summary

In this role, you will work with the Sales and BD teams at Nuacem AI to drive customer growth by identifying and qualifying new prospects, to increase customer pipeline for the Nuacem AI sales team. You will prospect via phone and email to educate customers and uncover business opportunities. Additionally, you will use various tools to identify and qualify decision-makers who can utilize the Nuacem AI Solution. Working closely with Account Managers, you will follow-up on inbound and outbound leads, generate new leads by doing account-based prospect research and identify key players to generate new opportunities.

Required Experience and Qualifications

  • 2-4 years Sales Development experience in the enterprise software space.
  • Passion and interest in AI and machine learning.
  • Cold calling/email marketing experience.
  • Passion for cutting-edge technology and a desire to progress into a closing sales role.
  • High Energy and positive attitude.
  • Capacity to work in a fast-paced team environment.
  • Strong problem-solving skills.
  • Able to multitask, prioritize, and manage time effectively.
  • Ability to understand customer requirements and identify potential for Nuacem AI.
  • Excellent oral and written communication skills.
  • Highly motivated, driven and self-starting individual.
  • Outstanding team player.
  • Bachelor’s degree preferred.

Job Type

Full time

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Director Sales & Marketing

  • Hyderabad / Delhi / Mumbai / Bangalore

About Nuacem AI

At Nuacem, we thrive on helping you connect with your customers when, where, and how they desire. Using personalized and data-driven insights, businesses create the-game changing experiences that customers demand, and with Nuacem AI, you can too. We are the world’s first and only Cognitive Customer Engagement Cloud platform that can fully amplify customer experience on Text, Voice & Video leveraging proprietary and advanced Whitebox NLU Engine.

Job Summary

In this role, you will play a senior role in the Sales and BD team at Nuacem AI to drive customer growth by identifying and qualifying new prospects, to increase customer pipeline for the Nuacem AI sales team. You will meet with potential customers to educate them on the space and the product and uncover business opportunities for the company. Additionally, you will use various tools to identify and qualify decision-makers who can utilize the Nuacem AI Platform. Working closely with Customer Success Managers, you will follow-up on inbound and outbound leads, generate new leads by doing account-based prospect research and identify key players to generate new opportunities.

Responsibilities and Duties

  • Build upon the growth & adoption of the Nuacem AI platform in multiple industries and verticals.
  • Relentlessly and efficiently manage the entire sales cycle.
  • Own the room with executive presence and deliver compelling presentations of Nuacem AI solution to any level stakeholder.
  • Be a master of your pipeline and provide accurate forecasts and clear visibility on sales and revenue performance.
  • Create internal harmony and power by leveraging internal teams (Marketing, Engineering) to efficiently navigate complex sales cycles.

Required Experience and Qualifications

  • 7-10+ years of sales experience in enterprise SaaS or Software services, with a record of top performance.
  • Ability to navigate a complex organization from cold outreach to close.
  • Excellent written and verbal communication skills.
  • Deep understanding of the core trends in messaging and artificial intelligence.
  • Passion for learning and technology.
  • Ability to thrive in a high growth, start-up environment.
  • Intellectual curiosity and high ambition.
  • Start-Up Experience is a plus.
  • BBA or MBA (preferred).

Job Type

Full time

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Sr. Customer Success Manager

  • Hyderabad

About Nuacem

At Nuacem, we thrive on helping you connect with your customers when, where, and how they desire. Using personalized and data-driven insights, businesses create the-game changing experiences that customers demand, and with Nuacem AI, you can too. We are the world’s first and only Cognitive Customer Engagement Cloud platform that can fully amplify customer experience on Text, Voice & Video leveraging proprietary and advanced Whitebox NLU Engine.

Job Summary

As a Customer Success Manager at Nuacem AI, you will work with our key enterprise accounts to ensure they realize maximum value with our conversational interface platform. You will be in a high impact position to promote and foster customer relationships, collaborate with internal teams across the company to drive business, and act as the primary contact with our Fortune 500 customers. If you are an excellent communicator, efficient multitasker, and an analytically minded customer-facing professional with a passion for delivering an excellent customer experience then we want you on our growing team!

Responsibilities and Duties

  • Manage key enterprise accounts, build trust and foster strong relationships that drive engagement, retention, and success.
  • Lead client onboarding of building and deployment of their chatbots and live chat engagement.
  • Drive regular calls and meetings to articulate the value customers are deriving from the Nuacem AI platform by charting their KPIs and other success metrics, prepare and lead QBR activities.
  • Produce internal best practices and customer user stories to strengthen the deployment process.
  • Discover and evangelize new use cases with customers, helping them deepen and expand usage of our platform.

Required Experience and Qualifications

  • 4-6 years of experience managing relationships with large enterprises successfully.
  • Strong background in working with multiple stakeholder points of contact, with high
    customer satisfaction.
  • Enthusiastic team player who thrives in a fast-paced environment.
  • Exceptional analytical skills. Experience analyzing data and synthesizing it into
    data-driven storyboards and presentations.
  • Strong engagement management experience and a history of delivering complex
    projects on time.
  • Expert customer-facing communicator with the ability to speak to technical integrations.
  • Knowledge of SQL would be a huge plus.
  • BE/B.Tech/BS Degree. MBA would be a big plus.

Job Type

Full time

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Technical Presales Consultant

  • Hyderabad / Delhi / Mumbai / Bangalore

About Nuacem AI

At Nuacem, we thrive on helping you connect with your customers when, where, and how they desire. Using personalized and data-driven insights, businesses create the-game changing experiences that customers demand, and with Nuacem AI, you can too. We are the world’s first and only Cognitive Customer Engagement Cloud platform that can fully amplify customer experience on Text, Voice & Video leveraging proprietary and advanced Whitebox NLU Engine.

Job Summary

Understand the Nuacem AI’s Cognitive Customer Engagement Cloud Platform, its offerings / capabilities, and the Problems that these offerings can solve for Enterprises in each Industry and each function.

Experience Range

  • 3-8 Years

Responsibilities and Duties

  • Attend meetings with Sales team members during which you will be required to understand customer pain points, customer requirements, business goals and suggest the most appropriate solution for the customer.
  • Assist sales process in the demonstration of conversational AI, natural language technologies developed with the Nuacem AI’s Platform.
  • Demonstrate Botjet and other Platforms and methodologies from technical/innovation teams through to C-Level prospects/customers.
  • Engage with On-going development of new applications/concepts to demonstrate power/flexibility of the Nuacem AI Platform.
  • Prepare collateral content/presentations for techno-functional requirements and present to prospective customers.
  • Understand the various backend & frontend systems that can be integrated with Nuacem AI’s Cognitive Customer Engagement Cloud Platform.
  • Work with the Sales team to help them understand the features of the Product and to help them achieve the annual revenue targets.
  • Assist and drive PoC/Beta projects helping global sales teams win the leads.
  • Maintain and expand client relationships.
  • Manage all technical and functional requests from the Sales team.

Required Skills

  • Has the ability to solve complex business problems and concepts and make disciplined decisions based on the available information.
  • Exposure to toolsets (Jira, Confluence, or similar tools) across requirement’s documentation, conversation design and Quality assurance.
  • Has previously worked in SaaS Based high performance enterprise products and teams.
  • Strong communication skills to collaborate effectively with cross-geographical teams.
  • Ability to multitask and meet tight deadlines.
  • Has Deep domain knowledge of any one of these domains – Banking, Financial services, Insurance, Retail, Telco, Utilities, Retail, Manufacturing, Education.
  • Has worked in customer locations or covered regions preferably in geographies like India, LATAM, Southeast Asia, Europe, South America, North America, Middle East/Africa.
  • Has knowledge about Enterprise Architecture and Frameworks.
  • Has been part of the India startup environment.
  • Has high levels of Diligence/Ownership.
  • Has worked on Enterprise Chatbot/Conversational AI development in the past.

Job Type

Full time

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Technical Project Manager

  • Hyderabad

About Nuacem AI

At Nuacem, we thrive on helping you connect with your customers when, where, and how they desire. Using personalized and data-driven insights, businesses create the-game changing experiences that customers demand, and with Nuacem AI, you can too. We are the world’s first and only Cognitive Customer Engagement Cloud platform that can fully amplify customer experience on Text, Voice & Video leveraging proprietary and advanced Whitebox NLU Engine.

Job Summary

The candidate is expected to be hands-on in web services and server-side experience. Will be analysing business requirements, would interact with different business teams. Will be a part of the solution design process. Manage execution against project plans and delivery commitments. Planning the releases, working closely with product managers, partners’ teams and engineers. Help ensure quality and encourage innovation at all levels.

Experience Range

  • 5-8 Years

Responsibilities and Duties

  • Coordinate project including developing and coordinating realistic project estimates, plans and metrics
  • Ensure all releases are delivered as per the commitment, meet defined release criteria
  • Collaborate with Product owners and application specialists to groom the product backlog
  • Tracks team progress toward milestones/sprints, using key performance metrics to objectively identify if the team is on track or not
  • Provides both high level and detailed project status and health
  • Serves as a central point of contact for project questions
  • Champion release management practices within the Agile delivery teams such as TDD, BDD, refactoring, value stream mapping, continuous delivery methodologies, etc.
  • Drive cross-functional team activities and deliverables

Required Skills

  • Software engineering experience with a thorough understanding of software product development.
  • Experience in a software engineering leadership position managing a team of 2-5.
  • Strong application development experience ideally with any of the following: Java, JavaScript, Node.js, Python, etc.
  • Knowledge of AI, ML, NLP, Chatbots will be an added advantage.
  • Experience in Webservices using REST, SOAP.
  • Track record of successful collaboration with cross-functional and distributed teams.
  • Strong leadership competencies including the ability to think and act strategically, drive for results, build a high-performance culture and inspire/teach others to perform at higher levels.
  • Experience running projects using agile development principles, with
  • knowledge of industry standard tools and best practices.
  • Demonstrated ability to interface and liaise between technical and non-technical audiences, as well as presenting to executive management.
  • Monitor and report out project progress to all stakeholders periodically.
  • Set the processes for project execution, as appropriate.
  • Excellent organizational abilities and a proven ability in risk management and mitigation.

Job Type

Full time

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